Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of The Premium Concierge's website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

Service Description

The Premium Concierge provides executive support services, talent placement, and AI operations automation. Our services are provided on a monthly basis as described in our pricing and service level agreements.

Trial Month Guarantee

Your first month on any managed plan is a trial period. You pay after the month is complete. If we do not deliver meaningful results or you are not satisfied with the quality of support, you owe nothing. This guarantee applies to managed support plans only.

Commitment and Cancellation

After the trial month, we ask for a 3-month initial commitment. After that, services are month-to-month with 30 days notice to cancel. No long-term contracts are required.

Payment Terms

Invoices are due upon receipt. We accept credit cards and bank transfers. Payments are non-refundable except as specified in our trial month guarantee.

Confidentiality

All team members sign non-disclosure agreements before engaging with clients. We maintain strict confidentiality regarding your business information, data, and operations.

Limitation of Liability

To the maximum extent permitted by law, The Premium Concierge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of The Premium Concierge or its content suppliers and is protected by international copyright laws.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which The Premium Concierge operates, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following the posting of revised Terms means you accept and agree to the changes.

Contact Us

If you have questions about these Terms of Service, please contact us at:

[email protected]